PROFILE
I want to use my passion and be able to act on it every day.
Ever since my time at Apple, I've been a very customer-focused individual and I'm excited about problem solving and customer relations. I was hired to make sure the customer was satisfied every second that they were there, from when they walked in to when they left. Being 20 has it perks in young and new companies, but I believe I still have much to learn. I believe there is a great opportunity for me to grow and learn from all future experiences. I want to utilize my experience in skills with technology, and entrepreneurial spirit to grow with a fast paced company, while bringing my passion for innovation to a high performing, professional team. My favorite quote to describe my passion is: “Develop a passion that has some form of learning. If you do, you will never cease to grow.”
Graphic Design
HTML & CSS
Business Skills
Computer Skills
Foreign Language - Hindi
Speaking Skills
2010
Graduated High School
2011
Lead Specialist @ Apple
2012
Lead Family Room Specialist / Genius @ Apple
2014
Awaiting Bachelor's Degree
RESUMÉ
EMPLOYMENT
Apple, Inc.
- Apple certified repair and training specialist. Worked on Mac, iPhone, iPad, and iPod repairs.
- Trained customers on how to use their Apple products to better their lives and new employee training on repairs and personal training for customers.
- Was a valuable resource to managers and co-workers on technological expertise.
Apple, Inc.
- Qualified Sales Representative which included selling Mac’s, iPhone’s, iPad’s, iPod’s, and accessories.
- Retained a high metric ratio for warranties and personal training (OnetoOne) sales. Achieved all goals set forth by the company.
Oasis Wireless (T-Mobile Authorized Dealer)
- Assisted in the recruitment and hiring of the most qualified applicants to meet the store's needs.
- Responsibilities included of checking inventory, restocking inventory from warehouse, daily sales and bank deposits, hiring and evaluating the progress employees.
Oasis Wireless (T-Mobile Authorized Dealer)
- Continued in sales and had responsibilities of employee work schedules and store micromanagement including: opening, and closing.
- Helped solve problems that affect the store's service, efficiency, and productivity.
- Conducted regular store meetings.
- Resolved customer problems or complaints by determining optimal solutions while providing exceptional customer service and ensuring the employees also provide the same level of service.
Oasis Wireless (T-Mobile Authorized Dealer)
- Sold phones, accessories, and insurance packages and had sales metrics above the expectation.
- Troubleshooting, upgrading, and replacing parts on phones.
EDUCATION
Georgia State University
Nadim is a motivated and bright individual with an abundance of creative energy. I hold Nadim in high regard.
- Adil Pardhan
Nadim is a very knowledgeable individual with immense leadership qualities and great potential.
- Naeem Charania
CONTACT
For any inquiries, don't hesitate to fill out the form!
- (404) 823-8715
- me@nadimukani.com
- Atlanta, GA
- @naduka